Cancellations

We hope that you understand our policy listed below.  We need this in place so we can continue to run our guide trips on a sound financial basis. We realize that emergencies do happen and please know we will make every effort to re-book your spot.  However, if we are unable we must uphold this policy, even in the case of an emergency.

Weather/Water cancellations are strictly at the guide’s discretion and are made to ensure a safe and successful trip.  In case of a cancellation due to the weather, your deposit will be refunded or another date will be scheduled.

If you need to cancel a reservation and receive a refund of your deposit we must be notified at least thirty days prior to the trip. Should you need to cancel with less than thirty days notice, we will make every effort to rebook your trip and refund your deposit. However, if we are unable to find another client for your spot, we will not be able to return your deposit. Unfortunately, we cannot make any exceptions.

 

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